The government’s Department for Work and Pensions (DWP) has created a short video answering key questions about Winter Fuel Payments.
This is what the DWP say about the video: We recognise that there is concern about rising energy costs. As a result, we have experienced more people searching for information about Winter Fuel Payments and/or contacting DWP to ask about it. Most of those eligible do not have to claim their Winter Fuel Payment, as it is awarded automatically. We would encourage you to share this video, to help answer frequently asked questions about Winter Fuel Payments. British Sign Language and Welsh Language versions will be available soon.