Broadband – Discounts For Benefit Recipients

A new service, which will go live next week and be run by DWP, will allow internet service providers to verify – with customers’ permission – whether they are in receipt of a relevant benefit and therefore eligible for extra financial support.

The Government has called on all broadband providers to offer and promote social tariffs – discounted broadband and mobile deals for people on Universal Credit and other benefits.

The scheme is already supported by Virgin Media O2 who have announced that they will use the system to verify eligible customers signing up to their Essential Broadband tariff. The company will also waive early termination fees for those moving from existing tariffs.

Customers on social tariffs could in some cases save over £100 a year. The new system will simplify the process of getting a social tariff by removing the need for customers to prove their entitlement to broadband providers as regularly as every month.