Northern Powergrid are the people who manage the electricity network that powers everyday life for more than 8 million people across 3.9 million homes and businesses in the North East, Yorkshire and northern Lincolnshire. They make sure the electricity you buy from your chosen energy supplier gets to you safely, whenever you need it.
They offer a priority membership for vulnerable people. As a Priority Services Customer, their Priority Services Membership team will make sure you receive extra help and peace of mind if there is a power cut.
British Sign Language translations are available here. You can also talk to them using British Sign Language through their InterpretersLive! service.
The video below explains how the service works.