DWP Extends British Sign Language Service

The Government’s Department for Work & Pensions (DWP) has extended its Video Relay Service (VRS) for British Sign Language (BSL) users to connect with all service lines.

This service allows customers to make an inbound call to DWP via a British Sign Language interpreter using a video connection. There is no need for anyone to be in the same location and customers do not have to book the service in advance.

Find out more about using Video Relay Service, watch the video and download the app.