Community Alarms – Keeping You Safe At Home

Calderdale Council, in partnership with Progress Lifeline, offer 2 types of community alarms which offers direct access to a Contact Centre from your home. The Centre provides emergency assistance 24 hours a day in your own home, 365 days a year to help make your life easier, safer and more comfortable. The service will help maintain your independence and support you to stay in your home for longer. The service also provides much welcomed reassurance and peace of mind, not only to yourself, but also to your family, friends and carers.

If you have a landline, we will install a Lifeline, if you do not have a landline, we can now install a Footprint which works from a SIM.

For a Lifeline, you need is a telephone point, electric socket and active landline for the system to link in to.   If you do not have a landline, we can now install a Footprint which is simply plugged into your electric socket.  A trained installer will fit the alarm unit then once in place the system will be tested and you will be given a pendant to wear at all times. Both systems are designed to work in your home only.

When you press your alarm you will be connected to the Progress Lifeline Control Centre who will ask you a few questions, then if necessary they will send an Emergency Home Responder to your property to assist you. The Responder will aim to be with you within half an hour. Emergency Home Responders are trained to deal with a variety of situations, for example, assistive lifting following a fall and providing support and reassurance until medical help arrives.

The service costs £4.51 per week and is payable to Calderdale MBC who will invoice you once the service is operational. For a Lifeline, all calls made to the Control Centre will be payable by you to your telephone landline provider and recorded, if you have a Footprint fitted, all calls made to the Control Centre will be free of charge and will be recorded (please note, costs for the Footprint are under review and may change).

Keysafe

If you live on your own you will require a keysafe fitted outside your home, you will be asked for a 4 digit number which will be programmed into the keysafe as the security code. Keysafes are fitted free of charge by Calderdale Council.

Assistive Technology

Our extensive range of Assistive Technology can also support you to stay in your home.

All the sensors are linked to the alarm unit and will automatically alert the Control Centre when activated.
We also offer:
• Automated medication dispensers
• GPS devices
• Monitoring systems
• A variety of equipment linked to a pager system.

We can provide a range of discrete wireless sensors that can be worn or
be placed around your home which can help to identify:
• Epileptic seizures
• Falls
• Gas leaks, smoke and unsafe levels of carbon monoxide
• Flooding from overflowing sinks and baths
• Fire risks from unattended cookers
• Leaving the home
• Extreme heat or cold temperature
• Getting up in the night