Good Advice: NHS guidance for people at high risk from coronavirus

With Coronavirus cases rising again, in early September, it’s a worrying time for people who are at high risk (clinically extremely vulnerable) from the virus.

However, our knowledge of how to combat the virus has developed and the NHS have become highly proficient in treating people with the virus. Anxiety is a natural reaction to the rise in cases, but by adhering to the advice of authorities like the NHS, it is possible to lead a relatively normal and safe life. If you’re not sure if you’re at high risk, see who’s at higher risk from coronavirus.

Here’s the NHS’s latest advice for those who are vulnerable to the virus:

In England, the risk of getting coronavirus is now low enough that you’re no longer advised to shield. But there are still things you can do to protect yourself and others. You can also still get some support.

If you live in an area with an outbreak

If you live, work or study in an area where there is a coronavirus outbreak, the advice for you may be different. See areas with local restrictions on GOV.UK.

Work and school

Children who were shielding can go back to school when their school reopens. If you were shielding, work from home if possible. Your employer should support you to do this. If you cannot work from home and are concerned about having to go to work, talk to your employer. Employers should make sure suitable arrangements are in place so you can go to work.

More information and advice about work

You can also get advice from Acas. Call the Acas helpline on 0300 123 1100 (Monday to Friday, 8am to 6pm).

Going out and meeting people

You can meet other people and go out to places like shops and restaurants. You can also have visitors in your home. You should follow the same social distancing advice as everyone else.


  • try to stay at least 2 metres (3 steps) away from anyone you do not live with (or anyone not in your support bubble)
  • if you meet people outdoors, only meet in groups of up to 6 people and try to stay at least 2 metres away from each other
  • if you meet people indoors (including in your home), only meet 1 other household at a time and try to stay at least 2 metres away from each other
  • wash your hands with soap and water often – do this for at least 20 seconds
  • use hand sanitiser gel if soap and water are not available
  • wash your hands as soon as you get home
  • wear something that covers your nose and mouth in places where it’s hard to stay away from other people, such as on public transport, in shops and in hospitals


  • do not touch your eyes, nose or mouth if your hands are not clean
  • do not share or pass things to people you do not live with, including food and drinks

Support bubbles

If you live alone or you’re a single parent who lives alone with your children, you can meet with 1 other household without staying 2 metres away from them.

This is called a support bubble.

Find out more about meeting people from outside your household on GOV.UK.

Help and support

You’re no longer able to get free food parcels, but you can get help with food and medicine deliveries from an NHS volunteer.

Call 0808 196 3646 (open 8am to 8pm) to get help from NHS Volunteer Responders.

You can also continue to get priority supermarket delivery slots.