NHS launches new online support for people with diabetes

Three new services will allow people to manage their condition online, with a range of online videos and training available on each app for children and adults. Recent findings show that people with diabetes face a significantly higher risk of dying with COVID-19 but better management of the condition can help improve control and lead to better outcomes.

NHS investment in the technology means that patients will be offered advice on treatment and care, as well as training to adopt healthy behaviours on diet and exercise.

This remote support will complement patients’ appointments, many of which have been going ahead throughout the pandemic, through video consultations or via telephone, and more recently in COVID protected areas.

People living with Type 1 diabetes can access the following technology from today:

  • Digibete: Children and young people with Type 1 diabetes and their families will be able to use the DigiBete App and website for a wide range of awareness, education, training and support resources.
  • MyType1Diabetes: Adults with Type 1 diabetes can access the service directly by visiting myType1diabetes.nhs.uk, it includes videos and eLearning courses, to help people understand more about their Type 1 diabetes and increase their confidence in how to manage it.

People with Type 2 will be able to access the following from later this year:

  • Healthy Living for people with Type 2 diabetes: The platform provides users with the skills and knowledge to manage their Type 2 diabetes effectively, including advice on emotional and mental wellbeing, and helps users adopt and maintain healthy behaviours around diet and exercise.
  • Online appointments, routine discussions with GPs and a dedicated helpline for those treated with insulin are among a range of measures that the NHS has already adopted so that diabetes care can go ahead as normal. The NHS Diabetes Prevention Programme is also being delivered remotely using platforms such as Microsoft Teams to continue to help those at risk of Type 2 diabetes to reduce their risk.

The NHS Long Term Plan set out a range of action for the treatment and care of diabetes, including expanding the world-leading Type 2 Diabetes Prevention Programme so that 200,000 people a year could benefit and rolling out freestyle libre for people with Type 1.