Citizens’ Advice: Can provide advice and support on a wide range of financial issues. They advise on Universal Credit (UC) and related benefits like Disability Living Allowance (DLA) and Personal Independence Payment (PIP). They look at a person’s overall situation and decide which benefits would be the best for that person/family, bringing in housing, specialists, debt management advisors and have an ‘Energy Champion’ who looks at people’s energy bills.
CAB helps people to fill out forms and applications for support. They help all ages, including families with children, and adults. They have people who are multilingual, including Urdu and other languages.
HOW HAVE CITIZENS ADVICE BEEN AFFECTED AS A RESULT OF CORONAVIRUS?
All CAB’s services are now online or over the phone. They have seen an increase in requests for support regarding Universal Credit, and General Advice around Furlough and Employment Rights. All CAB advisors are fully informed on these subjects.
At Present, CAB phone lines are very busy. They are urging people to be patient, and if they can’t wait on the phone, they should email by going onto the website and pressing the ‘Contact Us’ button. CAB staff will respond to ALL emails within 24-48 hours.
Please call Telephone Advice Line: 0300 330 9048
Monday : 9:30am – 3:00pm
Tuesday : 9:30am – 3:00pm & 4:00pm – 5:30pm
Wednesday : 9:30am – 3:00pm
Thursday : 9:30am – 3:00pm
Friday : 9:30am – 1:00pm
Alternatively, for email advice please visit their website: www.calderdalecab.org.uk