NHS support via text for those with symptoms of Covid-19

Daily texts will be sent by the NHS to new patients who register their Covid-19 symptoms and contact details with the 111 online service.

The messages will check how people are, and ensure that those who need help to get them through the isolation period receive it.

The text messages will be sent as a reassurance to those who contact NHS 111 online, complete the assessment, and leave basic information such as their age, mobile number and when their symptoms started.

Dr Simon Eccles, Deputy Chief Executive, NHSX said: “This new service is vitally important to help the NHS to understand the impact of the virus on patients and its progression and spread across the country.”

People who don’t want to receive text messages will be able to opt out at any time.

People should visit the NHS.UK/coronavirus page as the first and best port of call for the most up to date information and advice.

The new text messaging service has been commissioned by NHSX and built by NHS Digital and the NHS Business Services Authority. The text messages will come from NHS Covid-19.