Stopping Nuisance Calls

Email the SAFER team on safer@wyjs.org.uk to sign up to a regular email scam update. Safer is run by West Yorkshire Trading Standards and aims to keep you up to date with the latest cams, helping you to avoid them.

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Here’s the SAFER guide on how to protect yourself from Nuisance Callers

TELEPHONE PREFERENCE SERVICE (TPS)
The TPS should stop unsolicited UK marketing calls. You can register your landline and mobile telephone numbers by calling 0345 070 0707. It’s free to register.

USE CALLER ID
Activate caller ID by contacting your phone provider and use a telephone with a display to screen your calls.

CALL BLOCKING DEVICES
These are devices which you attach to your landline phone to block nuisance calls. They are available at high street stores. Beware of scammers selling fake devices.

PERSONAL INFORMATION
Be careful who you give your contact details to. When you need to provide them make sure you look carefully at the marketing “opt-in” or “opt-out” boxes. Remember not to give your banking information or PIN to anyone – not even the bank will ask for this.

TELEPHONE APPOINTMENTS
Some companies may contact you by telephone to make an appointment to visit you in your home. Although less intrusive than knocking on the door, this is still a cold call and you shouldn’t feel pressured into making a decision.

Remember:
– Ask a friend or neighbour to be with you if you arrange for a home appointment with someone over the phone.
– You can say ‘No’ to telephone and doorstep callers.